Privacy Policy

1. Introduction

MetrLoom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metrloom.tech and use our educational services.

By using our website, creating an account, applying for scholarships, submitting projects, or filling out any forms, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and email address when creating an account
• Educational background and academic information
• Project submissions and portfolio information
• Scholarship application details
• Communication preferences and feedback

2.2 Usage Information

We automatically collect certain information about your device and usage patterns:

• IP address and browser information
• Pages visited and time spent on our website
• Course progress and completion data
• Device type and operating system

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our educational services
• Process scholarship applications and project submissions
• Track learning progress and course completion
• Send important updates and notifications
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights and prevent fraud
• With trusted service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use industry-standard encryption and secure servers to store your data, and we regularly review our security practices to ensure the highest level of protection.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for data processing
• Receive a copy of your data in a portable format

To exercise these rights, please contact us at contact@metrloom.tech.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our website integrates with third-party services including:

• Appwrite: For user authentication and data storage
• DataCamp: For scholarship program access
• Google Forms: For alternative application processes
• Fillout: For partnership and volunteer applications

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account data is typically retained for the duration of your account's existence plus a reasonable period for administrative purposes. Scholarship and project data may be retained longer for program evaluation and reporting purposes.

10. Children's Privacy

Our services are designed for high school students and young adults. We do not knowingly collect personal information from children under 13 years of age without parental consent.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: